Contact

Whether you’re looking to purchase your first electric bike, place a bulk wholesale order, or simply ask a question, our team is ready to assist you.

H

Have a Question?
Contact us!

We respond within 24–48 hours to:

Employment Applications – send your CV and cover letter if you are interested in joining our growing global team.

Customer Support & Warranty Claims – product information, after-sales service, spare parts, and warranty requests.

Wholesale Enquiries – bulk orders and international distribution.

Email Us

sales@globalelectricbike.com

Address

2131 Westwood Blvd
Los Angeles, CA 90025
United States |
122 W Broadway St Anaheim, California

Call Us

+1 4242348634

Popular Questions

Yes. We ship to most countries worldwide. Delivery times vary depending on location:

Express Shipping: 3–5 days

Standard Shipping: 8–12 days

Shipping costs depend on the destination and order size. At checkout, you’ll see a detailed calculation. For wholesale orders, we offer FOB, CIF, and door-to-door options.

We accept major credit/debit cards, PayPal, Crypto Currency and bank transfers. For wholesale buyers, we also support multi-currency invoicing (USD, EUR, GBP, CNY, etc.).

Yes. All bikes are covered by the official manufacturer’s warranty. Warranty terms vary by brand and model.

In the unlikely event of shipping damage, please notify us within 48 hours with photos. We will arrange a replacement or compensation according to the warranty policy.